PhotoJewels® Care+ with Photo Warranty Protect your memories with 1-Year coverage and a one-time free replacement. ✅ What’s Included 1-Year Jewelry Protection Free one-time replacement if your PhotoJewel® is damaged due to manufacturing defects. Waterproof & Anti-Tarnish Guarantee: If the shine fades or the jewel corrodes within 12 months, we’ll replace it. 1-Year Photo Warranty Free one-time replacement if your uploaded photo fades, blurs, or doesn’t display properly inside the jewel within 12 months. One-Time Replacement (per plan) Each PhotoJewels® Care+ plan can only be claimed once within the 1-year coverage period . 🚫 What’s Not Included ❌ Loss or Theft – Care+ does not cover lost or stolen jewelry. ❌ Intentional Damage or Mishandling – Breakage/scratches caused by misuse, accidents, or force. ❌ General Wear & Tear – Regular thread/chain wear (can be purchased separately). ❌ Change of Mind – Choosing a new design, or updating to a different photo after delivery. ❌ Packaging & Accessories – Gift boxes or add-on accessories are excluded. ❌ Multiple Claims – Each Care+ plan provides only one replacement within the 1-year period. 🛡️ How to Claim PhotoJewels® Care+ Contact Us Email [email protected] or WhatsApp us with your order number . Show the Issue Send a clear photo/video of the damaged PhotoJewel® or faded photo. This helps us verify your claim quickly. Return the Damaged Item Ship the original PhotoJewel® back to us ( return shipping is the customer’s responsi
Three ways to see your photo
Look directly into the projection stone, capture it through your phone camera, or cast it onto a wall with a flashlight in a dark room.
Made to last
Premium hypoallergenic finish with a sealed, colour-fast photo print that won't fade, tarnish or peel.
Care
Wipe gently with a soft cloth. Avoid prolonged contact with water, perfume and lotions to keep the shine.